Return Policy
Change of Mind Returns:
We are not obligated to accept returns if you change your mind. However, as a goodwill gesture, we may choose to accept returns within [e.g., 30 days] of purchase, provided the product is unused, unopened, and in its original packaging.
Faulty or Damaged Products:
If a product is faulty, not as described, or doesn't do what it's supposed to do, you are entitled to a repair, replacement, or refund under the Australian Consumer Law.
If the fault is minor, we may choose to repair the product at our discretion. For major failures, you have the right to choose between a refund or replacement.
How to Return:
Contact our customer service at zqueptyltd@gmail.com to initiate a return.
Provide proof of purchase (e.g., receipt, order confirmation).
Depending on the circumstances, you may be required to return the product to us. We'll provide guidance on how to do this.
Return Shipping Costs:
If you're returning a product due to a fault or a mistake on our part, we will cover the return shipping costs.
If you're returning for change of mind (if we offer this option), you may be required to bear the shipping costs.
Refunds:
Refunds will be processed using the same payment method used for the original purchase.
It may take [e.g., 5-10 business days] for the refund to appear in your account.
Exceptions:
Some products may be excluded from returns, e.g., perishable goods, personalized items, or sale items. This will be clearly marked on the product page.
Warranties:
Some products may come with a manufacturer's warranty. This is in addition to consumer guarantees under the ACL.
About Us
145Gifts Wholesaler is a renowned leader in the wholesale gift industry, dedicated to providing top-quality products and unmatched service to our valued customers. With years of experience, we have established ourselves as a trusted source for a wide range of wholesale items, including gifts, toys, holiday products, and party supplies.
Copyright 2023 © 145Gifts Wholesaler. All right reserved. Powered by WeBoost.
